Terugbetalingsbeleid
Returns & Refunds
1. Intro
We want you to feel confident shopping with us.
If you are not 100% satisfied with your purchase, we are here to help with easy returns and refunds.
2. What Products Can Be Returned
New and unopened items are eligible for return.
- Items must be unused and in their original packaging
- All tags, accessories and inserts must be included
- Returns are accepted within 30 days of delivery
3. Return Timeframe
Returns are accepted within 30 days of delivery.
4. Item Condition Requirements
To qualify for a return, items must:
- Be unused
- Be in their original packaging
- Include all tags, accessories and inserts
5. How to Start a Return
To begin a return, contact us via our contact page.
Once your return has been approved, we will send you the return instructions and return address.
6. Return Shipping Costs
Customers are responsible for return shipping costs unless the item is damaged or incorrect.
- We can provide a prepaid return label and deduct the cost from your refund.
7. Refunds & Exchanges
Refunds are processed within 7–10 business days.
Exchanges are available for damaged or incorrect items. Please contact us within 7 days of delivery.
8. Contact Information
For any questions about returns or exchanges, please contact us:
- Email: [insert customer support email]
- Phone: [insert phone number]
9. Lost or Damaged Returns
If returned items are damaged or lost during transit, we may be unable to process a refund.
Policy Updates Disclaimer
We may update this policy from time to time. Please review the latest version before initiating a return.
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